"Was doing a cleanout of sent email files and realized I never told you how much I am enjoying my rental furniture. Am over half way through my 4 month rental and remain so glad I used AFR. The furniture exceeded my expectations and meets my needs perfectly. It is attractive, very comfortable and was all in excellent shape. Also wanted to say again how much I appreciated all your efforts on my behalf. I know that my 4 month, relatively inexpensive order is quite small compared to what you usually deal with but you could not have been more helpful. Your responsiveness to my numerous questions and requests and your extra effort to make sure I was fully informed at all steps of the ordering and delivery process went "above and beyond.” I'll look very forward to working with you again and to renting from AFR if I am fortunate enough to spend next winter in Charlotte."
"Thanks for thinking outside the box for me. I had another vendor tell me they were low on queen linens so the master would have to go without them until tomorrow.... you would have thought they would have offered to upgrade to a king since they did have those linens without my request.
That is the difference between AFR and other vendors out there... you don't stop at the wall you figure out a way to go around or through it to accommodate the client. Kudos to you and thank you."
"I have worked in Property Management for 10 ½ years and I’ve worked with AFR for 9 of those! AFR is a very easy company to work with. All of the AFR staff that I’ve worked with over the years have always been very helpful and truly a delight to work with. They are always very pleasant and fun to deal with. I cannot say enough good things about AFR and their staff. "
"I just wanted to reach out and thank you and the team, for making our rental furniture adventure, so seamless. Given that we managed to get our 2 bed/ 2 bath apartment fully furnished with 1 week, during the holiday period, was an amazing achievement.
From the moment that we walked through your door, just days after arriving from Asia, we were treated very well. The support and guidance that you personally gave us, in choosing the right items to fit within our budget, was awesome.
Having browsed a few of your competitors, we were pleasantly surprised that we were able to stay under budget, without having to compromise on quality.
Please, also pass on our thanks to the installation team, who were both efficient, quick, professional and above all helpful.
Finally, just to reiterate, we will have no hesitation in recommending your company's services, to any of our colleagues who may need them."
"Thanks for thinking outside the box for me. I had another vendor tell me they were low on queen linens so the master would have to go without them until tomorrow.... you would have thought they would have offered to upgrade to a king since they did have those linens without my request."
"That is the difference between AFR and other vendors out there... you don't stop at the wall you figure out a way to go around or through it to accommodate the client. Kudos to you and thank you."
"Working in the apartment rental industry we come across people looking to rent furniture quite frequently, as a lot of apartment dwellers are transient. We love referring prospective residents to AFR because their quality of product and customer service is always great. The pricing is good, and the drivers are courteous as well. With different packages and options available they have something for the price conscious, and those that want to splurge on upgraded finishes, etc. We definitely would recommend AFR to anyone looking to rent furniture!"
"I call on American Furniture Rental for all of my company’s furniture and houseware needs. The quality and service is incomparable to any other in the market. I even chose to furnish my own home with some of AFR’s products because I believe so strongly in this company. I can always count on AFR for excellent service and a quick response. Thank you, AFR."