Our Quality Guarantee
- All Furniture delivered is guaranteed to be in showroom condition.
- All Electronics are tested for maximum quality before being sent out on delivery
and will be connected and re-tested on-site. (if applicable)
- All of our furniture goes through a 4-step inspection process before being loaded onto our company trucks by our company associates for delivery to your home.
- All housewares are selected and packaged on-site by our professional amenities team under the direct supervision of our quality control manager.
- All furniture upon return to our distribution center is thoroughly processed through the most detailed and effective on-site sterilization program in the industry.
- Any item or items delivered that do not meet our quality standards listed above will be exchanged free of charge when you contact AFR within 7-days of your initial delivery. If an issue cannot be mutually resolved during that time period, AFR will pick up the furniture and refund your initial payment.